ZIVA

Our 925 silver jewels are water-friendly, but keeping them dry helps maintain their shine longer. Tarnish is natural�just gently polish with a soft cloth to bring back the sparkle. Store in a ziplock or soft pouch to prevent exposure to air and moisture. Avoid direct contact with perfumes, lotions, or hairsprays for lasting brilliance. Wear them often�your skin�s natural oils help keep silver shining!

All orders will be dispatched within 5 to 7 working days. Please note that during festivals, public holidays, or unforeseen circumstances, there may be delays in delivery. We appreciate your patience and assure you that we�re doing our best to get your order to you as quickly as possible. In case of urgent deliveries, feel free to WhatsApp or email us�we�ll do our best to assist you with same-day shipping, wherever possible. Exchange & Store Credit We do not offer returns; however, exchanges or store credit are available in case of any issues with your order. To process an exchange: - Kindly courier the piece back to us. We currently do not offer return pickups. - Once we receive the piece in its original condition, we�ll arrange for an exchange or issue a store credit, as per your preference. For any further queries or assistance, please don�t hesitate to reach out�we�re here to help!